Effect of COVID-19 on Online Shopping Behavior
It is likely to say that COVID-19, one of the defining events of 2020, will have significant implications on business and consumer behavior. The situation is changing rapidly. We can notice that restaurants, theatres, bars, gyms, etc. have been shut down. Meanwhile, other organizations and office workers are facing challenges in working remotely. This situation is making the world interconnected with their realities to feel how everyone is living. However, the approach to isolation and uncertainty changed the shopping behavior of consumers, which switched from brick n mortar stores to online shopping. Since non-essential business is closed or available for limited shopping, therefore brands and e-commerce giants like Amazon, Walmart, and Target are taking the necessary measurements to overcome the challenges and making it flexible for the customers to shop online. The situation of Panic Buying - After hearing from the World Health Organization regarding pandem